Effective Date: [Insert Today’s Date]
At Vedaya.com, we strive to deliver your orders quickly, safely, and efficiently. Please read our Shipping & Returns Policy to understand how we handle deliveries, returns, and refunds.
📦 Shipping Policy
1. Shipping Locations
We currently deliver all across India.
2. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- We may offer free shipping on select products or during promotions.
3. Shipping Time
- Orders are usually processed within 1-2 business days.
- Delivery time is 3–7 business days, depending on your location.
- You will receive a tracking number once your order is shipped.
4. Delays
- Delivery delays may occur due to weather, festivals, or logistics partner issues.
- We appreciate your patience and support during such times.
🔁 Returns & Refunds
1. Eligibility for Returns
Returns are accepted only if:
- The product is damaged or
- You received the wrong product
Note: We do not accept returns for reasons like change of mind, dislike, or incorrect size unless it was a fault from our end.
2. Return Process
- You must email us within 48 hours of delivery.
- A clear unboxing video is mandatory for verification.
- After verification, we will initiate the return or refund process.
3. Refund Process
- If eligible, a refund will be initiated within 48 hours after return approval.
- Refunds will be credited to your original payment method.
4. Non-Returnable Items
Some items may be marked as non-returnable for hygiene or safety reasons. Please check the product description.
📩 Contact Us for Support
For shipping or return-related queries:
📍 Location: Indore, Madhya Pradesh
📞 Contact: 99999999
📧 Email: [Insert Support Email]